A better alternative to Median

Hop on a call without users leaving your app, cobrowse with them or take over their screen remotely. All without any downloads.

Try Fullview Now

How Fullview compares to Median

Features

Fullview

Median

No downloads

Zero setup required for the end user

Draw on user’s screen

Cobrowse with users

Privacy features

Remote screen control

Start sessions without link sharing

Technology detection and console logs

Support for iFrames within your app

User session replays

See all users by status (online, offline, idle)

Fullview is the fastest way to understand and solve customer support issues. Unlike Median, you can faster jump to where issues occurred and even watch user sessions before engaging into a call or cobrowsing session.

Lower time to resolution

Faster and more effective in-app communication with your customers.

Improve CSAT score

Provide your customers with personalized support.

Works with the tools you already use

Robust integrations for seamless end-to-end customer support.

Instant in-app calling.

Easily initiate calls and cobrowsing with just one click. No awkward coordination or wasted hours on chat and email, leaving you more time to focus on what really matters: your customers.

Easy in-app screen control
No downloads
Top audio and video quality

Provide a customized experience.

Cobrowse with your users, draw on their screen, click on links and forms, and collaborate in real-time.

Highlight and cobrowse
Multiplayer screen control
Share other tabs and windows

Get instant context with Fullview Console.

See the last 15 minutes of user activity before jumping in a call — including device, network and system information — with Fullview Console.

No more support calls without prior context.

See device, network and system information
Filter by errors, warnings, etc.
Available both inside and outside a call

“We’ve improved onboarding and response rates 2x with Fullview Live.”

Johnathan Bell

CEO and Co-Founder

Jump straight to issues and replicate bugs easily.

Jump straight to clearly-marked sections on the Fullview Replays timeline so you can identify exactly where an issue occurred.

Replicate bugs easily, without having to rely on manual bug reports.

See bugs in context
Recreate bugs without manual reports
Deploy proactive fixes

Fully GDPR compliant.

Only see what you need to see.
Cobrowsing and session replay functionalities are only available within your app, and automatically blur out sensitive information.