Pricing built around your support needs
Everything your team needs to close tickets, not just answer questions
Traditional chatbots deflect. Fullview resolves. Here's how.
Execute real actions
- Process upgrades, refunds, and change settings according to your policies
- Connect directly to Stripe, Salesforce, your CRM, and custom backends
- Run multi-step workflows that solve issues in one interaction instead of three
- Close tickets without "please contact billing" responses
See customer context
- Watch what users see on their screens through real-time DOM analysis
- Generate visual walkthroughs showing exactly where to click, no guesswork
- Pull up session replays and console logs before your agents even join
- Spot configuration errors and missing settings from screen state alone
Deploy without waiting on dev
- Train your AI by talking to it like you'd coach a new team member
- Connect Zendesk, Intercom, or Salesforce in minutes, not weeks
- Set rules for when AI needs approval before refunding or making changes
- Go from signup to handling real tickets in days, not months
Keep full control
- Review every AI conversation with automatic session recordings
- Require human approval for refunds over $X or sensitive account changes
- See complete audit trails showing who did what and when
- Easily escalate with Cobrowsing or Human-to-human chat
Or start with visibility before automation
Not ready for full AI automation? Session Replay and Cobrowsing are available as standalone products—perfect for teams who need deeper customer context without committing to a complete platform shift.
Session Replay
Cobrowsing
Results that prove ROI in the first month
50%
reduction in average
handling time
60%
decrease in escalations
to human agents
70%
first-contact
resolution rate
Fullview completely transformed how we provide support to our customers.
It's fast, intuitive, safe and deeply personal. 55% of the queries which come through chat, no matter how complex, are resolved within the chat, delivering a customer experience at CSAT of over 90%.
Simple usage-based pricing
You pay based on monthly conversation volume across all channels. A conversation is counted when your AI agent engages with a customer inquiry.
All platform capabilities are included in your custom plan. Pricing is tailored to your conversation volume and integration requirements.
Volume discounts apply as you scale. Enterprise contracts include custom SLAs, dedicated support, and advanced security features.
FAQs
What's included in my plan?
Every plan includes cobrowsing, session replays, console data access, and helpdesk integrations with Zendesk, Intercom, Salesforce, and HubSpot. Privacy controls and data masking are included at every tier.
How quickly can we go live?
Most teams are up and running within a day. You add a lightweight script to your web application, connect your helpdesk, and start cobrowsing and viewing session replays immediately.
Can I use Fullview with my existing helpdesk?
Yes. Fullview integrates directly with Zendesk, Intercom, Salesforce, and HubSpot. Agents start cobrowsing sessions and view session replays from the ticket sidebar without leaving their helpdesk.
What security and compliance standards do you meet?
Fullview is SOC 2 and GDPR compliant. Data is hosted on AWS with EU and US region options. Sensitive fields can be masked, agent permissions are customizable, and session data is encrypted in transit and at rest.
How is pricing calculated?
Pricing is based on your team size and monthly session volume. During the demo, we review your support workflow and provide a custom quote. Most teams see measurable improvements in handle time and resolution rates within the first month.
See how Fullview delivers measurable ROI for support teams handling 500+ tickets monthly
