Level up CX for your SaaS product
Skip unnecessary back and forth over support chats with cobrowsing for screen control. Watch automatic recordings of past user sessions to give both support and product teams better insight to user issues.
.svg)
Instant in-app screen control.
Cobrowse and start screen control calls directly in an open tab of your product. Your customer stays right where they are, no need for link sharing or downloads.
- Instant cobrowsing and screen control
- No downloads or link sharing
- Console logs for easy troubleshooting
.svg)
Provide a customized experience.
Cobrowse with your users within your own app, draw on their screen, click on links and forms, and collaborate in real-time.
- "Wow" your customers with a personal touch
- Faster problem solving without all the back and forth
- Screen control when needed without downloads
Get instant context with console logs and replays
Use session replays to record user sessions and see user activity — including user steps, page visits, device, network information, errors, and events. Collaborate with product teams to analyze bugs and UX issues.
- Record all user sessions automatically with session replays
- See device, network logs and system information
- Filter by errors, warnings, and events
Companies like
use Fullview to resolve customer issues faster
With the help of Fullview, Personio improved its customer support by guiding users directly on-screen during setup and troubleshooting.
Instead of lengthy explanations, agents can instantly highlight buttons, adjust settings, or demonstrate features in real time. This reduces confusion, speeds up onboarding, and improves customer retention.
Companies like
use Fullview to resolve customer issues faster
Using Fullview, Lockton simplified its claims process.
Agents can guide policyholders through complex forms, ensuring accuracy and preventing errors that delay claims. With sensitive data automatically masked, customer privacy is protected while support becomes faster and more efficient.
Companies like
use Fullview to resolve customer issues faster
Fullview helps companies like First National Bank provide seamless support for online banking and transactions.
When customers struggle with payments, investments, or loan applications, agents can jump in and guide them securely. This reduces frustration, cuts resolution time, and improves customer trust.
Why choose Fullview
for faster support?
What sets us apart.
- No downloads
- No link sharing
- Limited to own app
- Access to console logs
- Synced to customer-base
- Session replays
- Customizable privacy settings
- Supports mobile apps
- Start call from support software via integration
- Option to record calls
- GDPR compliance
- Some providers
- Some providers
- Some providers
- Some providers
- Some providers
- Often storing data
outside of the E.U.
- Some providers
- Some providers
- Some providers
- Some providers
- Often storing data
outside of the E.U.