Cobrowsing for digital insurance
Easily guide online insurance customers with cobrowsing and collaborative screen control through quotes, claims, advisory and policy management.
.svg)
Better policyholder support
Support your policyholders in your existing digital environment to make policy changes, manage bills or claims. Use enhanced cobrowsing to see their screen, click for them and highlight important elements on their screen. Add audio and video features for an extra personal touch.
- Instant cobrowsing and live annotation on screen
- Screen control to help insurance customers online
- No downloads or installations needed for your customers
.svg)
Improve insurance advisory
Fullview let’s you create a smoother remote client advisory experience. Guide customers through proposals and policy options, as if you were sitting right next to them.
- "Wow" your customers with in-app cobrowsing
- Faster problem solving with live screen sharing
- Screen control when needed without downloads
World class agent experience
Save your support agents valuable time while improving quality of customer care. Save agents time from back and forth, by providing instant context to customer problems with session recordings, and live cobrowsing for screen sharing, highlighting and control.
- See past and present customer screen activity
- Record user sessions if needed for future reference
- Save costly support agent hours
Companies like
use Fullview to resolve customer issues faster
With the help of Fullview, Personio improved its customer support by guiding users directly on-screen during setup and troubleshooting.
Instead of lengthy explanations, agents can instantly highlight buttons, adjust settings, or demonstrate features in real time. This reduces confusion, speeds up onboarding, and improves customer retention.
Companies like
use Fullview to resolve customer issues faster
Using Fullview, Lockton simplified its claims process.
Agents can guide policyholders through complex forms, ensuring accuracy and preventing errors that delay claims. With sensitive data automatically masked, customer privacy is protected while support becomes faster and more efficient.
Companies like
use Fullview to resolve customer issues faster
Fullview helps companies like First National Bank provide seamless support for online banking and transactions.
When customers struggle with payments, investments, or loan applications, agents can jump in and guide them securely. This reduces frustration, cuts resolution time, and improves customer trust.
Why choose Fullview
for faster support?
What sets us apart.
- No downloads
- No link sharing
- Limited to own app
- Access to console logs
- Synced to customer-base
- Session replays
- Customizable privacy settings
- Supports mobile apps
- Start call from support software via integration
- Option to record calls
- GDPR compliance
- Some providers
- Some providers
- Some providers
- Some providers
- Some providers
- Often storing data
outside of the E.U.
- Some providers
- Some providers
- Some providers
- Some providers
- Often storing data
outside of the E.U.