Slack

Benefits

You can automatically send errors and key events from your customers sessions in Slack and identify issues proactively. What does that mean? If a user experiences an error that is recorded by their browser's console, you will be notified in Slack and will be able to see what happened with the click of a button, and then decide what action is required. You can also enable this for a specific subset of customers (for instance, your enterprise customers).

This integrations brings you:

• Visibility: anyone in your Slack channel will have access to the data.
• Proactive support: you will spot issues without waiting for your customers to tell you.
• Automation: a faster way to collaborate with your engineering team.
• Insights: you can increase retention by understanding which customers are experiencing issues and provide them with support when needed.