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Pricing
Free
$
$
0
0
/forever
Click and draw on customer’s screen
Intercom integrations
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Up to 4 cobrowsing calls per month
Console logs
Pro
Starts from $49/seat/month
$
Custom
Contact sales
for pricing
0
Click and draw on customer’s screen
Intercom integrations
Unlimited calls
Console logs
Custom data blurring
Enterprise
Volume based pricing
$
Custom
Contact sales
for pricing
0
Premium support
Multiple hosting options
Record cobrowsing sessions
Entire desktop screen-sharing
SAML & SSO
RBAC & audit logs
Salesforce or Zendesk integration
Free
$
$
0
0
/forever
Up to 1000 monthly sessions
1 integration
30 days retention
Unlimited seats
Frustration signals
Console logs
Filtering and segmentation
Pro
From
$
$
0
71
/ month
(when billed annually)
30 days retention
Unlimited seats
Frustration signals
Console logs
Filtering and segmentation
Pro
$
€
40
47
/month
Unlimited integrations
30 days retention
Unlimited seats
Frustration signals
Console logs
Filtering and segmentation
Enterprise
Volume based pricing
$
Custom
Contact sales
for pricing
0
Priority Support
Custom SSO
Custom data retention period
Unlimited seats
Frustration signals
Console logs
Filtering and segmentation
Unlimited integrations
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Fullview is loved by customer support teams across the globe
What’s included?
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Cobrowsing
See what you get in our session replays and cobrowsing plans.
The modules work best together, but can be purchased separately.
Session replays plan
Free
Pro
Monthly sessions recorded
1,000
Starting from 10,000
Storage retention
3 months
3 months
Team members
Unlimited
Unlimited
Integrations
1
Unlimited
Censoring of sensitive information
Standard settings
Custom setup
Advanced filtering
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Custom views
Console data
Customer data sync
Access to cobrowsing
Cobrowsing plan
Free
Pro
Cobrowsing sessions
4 / user / month
Unlimited
Team members
Unlimited
Per Seat
Integrations
1
Unlimited
Censoring of sensitive information
Standard settings
Custom setup
Option to record calls
Enterprise feature
Enterprise feature
Console data
Customer data sync
Highlight on user's screen
Click on elements and submit forms
High quality video and audio
Access to session replays
FAQ
General
Are there any downloads involved?
No, neither you nor your customers have to download anything. Fullview is completely cloud-based.
How do I install Fullview for my organization?
Installing Fullview often takes less than 10 minutes. It can be done by adding our script to your web app and performing a simple API integration to identify your users.
Is it a no-code installation?
Yes. You can install Fullview without having to make changes to your app’s codebase. You can use Google Tag Manager or any other tools that allow you to paste a script in the header of your web app.
Does Fullview support both Single Page Applications and Multi Page Applications?
Yes, Fullview SDK supports both SPAs and MPAs.
Does Fullview support iframe and HTML canvas?
We do support HTML Canvas. Fullview can capture the content of same-origin<iframe> without any additional configurations. Fullview can also capture cross-origin<iframe> as long as the CSPs of the iframe’s origin is set to allow external resources to access it.
Does Fullview impact page load on my application?
Fullview is built to be incredibly lightweight, resulting in a basically unnoticeable impact on load times.
Does Fullview work with mobile apps and desktop apps?
Currently Fullview supports web apps only.
Billing
Do I get access to both cobrowsings and replays?
Yes, you always have access to both products. For example, if you are on a pro plan for Session Replays, you automatically have access to the free tier of Cobrowsing as well, and vice versa.
Is there a time limit to the free plan?
No, you can stay on the free plan as long as you want and invite as many team members as you like. You can upgrade to a Pro plan whenever you want and enjoy a 7-day trail.
What happens at the end of my free trial?
At the end of your trial, if you choose not to buy a subscription, you will be automatically downgraded to the free plan and will be able to continue using the product within those limits.
Security
Is Fullview GDPR compliant?
Fullview is built with security and privacy at top of mind. We are fully GDPR compliant and ISO 27001 ready. All data is stored within the EU.
What privacy features do you offer?
We automatically blur out sensitive information during Fullview Live and Fullview Replays sessions. You also have the option to further customize these settings to meet any specific requirements you may have.